Economy
India Post Resolves 100,214 Complaints, Earns ₹67.56 Lakh From Scrap
India Post resolved 100,214 public complaints and disposed of 3,06,026 kilograms of scrap during Special Campaign 6.0.
What happened
By 16 October 2026, the Department of Posts had resolved 100,214 public complaints, or 67% of its campaign target, and settled 764 appeals. It also conducted cleanliness drives at 73,814 locations. Scrap disposal totalled 3,06,026 kilograms, generating ₹67.56 lakh, while 17,980 kilograms of e-waste generated ₹27.64 lakh.
Why it matters
The campaign is improving complaint resolution, cleanliness and office-resource management across postal establishments, while bringing digital citizen services to physical delivery through DigiPost.
Source: Press Information Bureau (India)